Saturday, February 13, 2010

Non Verbal Communication Skills

One would often hear that expressions tell everything. And whoever said it wasn't very wrong, as if one is really observant, one can make out what the person talking to him really means. Many people are misleading – but they get caught by their body language as one can not hide ones inner feeling through one’s gestures, or in other words non verbal communication indicators.  No matter how experienced a person is in concealing his gestures, in some point in time he is likely to give away his true intentions. 

The non verbal communication skills thus play an important part in business, like all other walks of life, to understand a client, read what a business opponent has on mind or even to find out the reaction to one’s orders to the team members or what one’s CEO thinks of the project just presented. Nonverbal communication, or in other words the body language, includes our facial expressions, eye contact, posture, gestures or the tone of one’s voice. And if one considers impact of each one of these, one would find that the non verbal communication possesses in itself a magic that if used intelligently can play wonders in business deals or even in our ordinary routine life.

Let us find out how the various indicators work and how these can be of benefit to us in business.

  • Facial Expressions: Whenever we meet a person, in an instant we can figure out whether a person is sad, happy, confused or in deep thought or trouble. This does not require formal training. This is just instincts. But going a step further, the study of face reading has much hidden in its store. Those who have read or practiced the art of face reading can tell whether the subject is shrewd, cunning, liar or a straight forward honest. It is very seldom that experts in face reading get a wrong reading of their subjects as face is the true reflection of a person’s personality. So from now on, start to read a person more intelligently and decipher its hidden contours. It will help you a lot in business deals.
  • Gestures: The way a person moves his hands or places these at different parts of his body has hidden meanings. But remember, different cultures have different gestures meaning different things. So one must first know the background of the person and the culture one belongs to before reaching any conclusions. Once while I was in Iran, I found that a vertical nod by the face means  a No rather than a yes. And many a times I got mislead as the shopkeeper had said no and I thought he said yes. Likewise one hands also need to be observed carefully. The pointing of fingers, or moving of hands closer together, one can draw emphasis to what one intends saying. The hand gestures can also show one’s enthusiasm, commitment or otherwise during a discussion. But remember, too many gestures with hands is also indicative of jitter. One may often find confused people clenching their hands or drying out the sweat from their palms.
  • Body Language (posture and movements): The way a person sits or stands, walks or leans forward has many indicators in it for one to understand. Often a forward posture means enthusiasm, attentiveness and interest. But the same may show negative signals in some countries when leaning very close to a woman. A relaxed body posture often helps a person to appear confident and in charge of one’s knowledge and office. It is a true reflective of your status within an organization, group or a team.
  • Eye Contact: Eyes tell all. Even if one is very good at concealing his otherwise shaky body language, one’s eyes would reveal everything. The way one looks at you can communicate many things like his interest (or otherwise) in you, affection, hostility, or attraction. That is why most people stress on keeping and maintaining a constant eye contact with the person one is talking. If one is observed shying away from the eye contact, it has many negative signals like concealing a fact or telling something that is incorrect. But again a word of caution here. While a direct stare implies intensity, it may also imply a romantic interest if talking to a woman or opposite gender.
  • Touch and Space: The touch and space can mean a lot. A firm and warm shake hand at the start of a meeting means a welcome gesture, while a casual shake hand means lack of interest or simply means a non-welcome behaviour. Likewise a good hug is a healthy sign. The space chosen to sit or stand reveals the degree of contact desired. But like said before, these two aspects differ in different cultures and have different interpretations for different genders.
  • And lets talk of the Voice. The pitch, tone, rhythm and volume have many things to tell. A monotonous voice, with no oscillations means parrot talk – something that is being said as drill and not as a conviction. One must mince words precisely and forcefully.  But remember there is a difference between barking and talking confidently. 

This is just the beginning – we will talk more of non verbal communication in future blogs. In the meantime, start practicing on your face reading skills and how to capture the audience by your oscillating voice.

Related Reading:
Body Language – Magic Posture
18 Ways to Improve your Body Language


Good information shared here about the Communication. Effective Communication plays a very important role in everyone's life and career especially. One can Convey with others in a very high and innovative manner. It helps each and every person to develop their self Confidence.

We have two type of communication Verbal and Non Verbal. Claerly explain the concept of Non Verbal Communication. Very nice post . Keep updating in the same way about the Communication skills.Regards,Sanya Communication skills

Call us 91-931OO96831. Attend Seminar to learn how improving your communication skills will give you an advantage in today's business environment.

There are many Best Coaching Center in East Delhi. Choose the right one to upgrade your knowledge and skills. 12th Science Coaching Classes in Delhi. Especially, science the most important subject. You can take the best science classes in Laxmi Nagar with all the notes and practical experiences.
Second Pandav Nagar is also considering a Best Coaching Center in Pandav Nagar. Chemistry Classes In Pandav Nagar. Even Physics Classes In Pandav Nagar.

The school-going years can be a major test for your kid, paying little heed to how old he is. These years are a preparation ground for him to coordinate himself into society despite his individualistic method for acting, feeling and being. More or less, his study hall behavior will consider how he will be seen and regarded in the outside world. Your help is precious not exclusively to your youngster yet additionally to her educators. It helps them in checking her advancement and helping her accomplishes her/his best in scholastics. Pandav Nagar coaching center provides various subjects classes. You can take coaching for PCM, PCB, Science class in Pandav Nagar. You even can take coaching classes near your available institute. Start today! Building up legitimate study hall manners is well inside your kid's compass with you close by.

CBSE prospectus for class 10 and 12 are an ideal device to plan thinks about in a successful manner. It portrays the course objectives; clarifies the course structure and assignments, tests, audit sessions, and different exercises which are required for understudies to get familiar with the material. It gives understudies space to do broad practice as different issue sets, schoolwork, and subject situated assignments. Having a reasonable comprehension about your schedule and the weight to different areas will assist understudies with deciding how much time they ought to devote to each segment of a subject. Therefore, CBSE Class 10 and 12 schedule encourages understudies to turn out to be progressively gainful and increasingly viable students in the course. Take a coaching of Science Classes, Chemistry Classes in Pandav Nagar, Math’s Classes, PCM Classes in Pandav Nagar, PCB Classes in Pandav Nagar. The institution provides quality of education to the students.
Science Classes in Pandav Nagar
Physics Classes in Pandav Nagar
Science Coaching Classes in Delhi
Best Coaching Center in Pandav Nagar
Best Coaching Center In East Delhi
Website Development Services
Website Designing Company

Get Latest CA Foundation, CA Inter, CA Final classes in a pen drive or google drive mode visit : Smartnstudy

Twitter Delicious Facebook Digg Stumbleupon Favorites More

Powered by Blogger