The word communication described in the Webster's Dictionary means "sending, giving, or exchanging information and ideas." This can be done by the word of mouth, motions of any kind/method or visual presentations. No matter which means is used, its purpose needs to be effectively fulfilled. Many people though very eloquent and fluent in their speech fail to bring home the point they are trying to put across simply because of poor communication skills. Therefore communication skills revolve around listening effectively (it is only then you can understand others view point and respond befittingly), speaking fluently and clearly, writing well and reading in the language/s the target audience is familiar with.
Francis Jock in one his articles on communication skills writes, “In the dynamic business world of today, employer communication skills can make the difference between business success and business failure.” And how so very true. The business world is all about the communication skills of managers, workers and the consumers. The more effectively one side puts across one’s point of view or requirement, more easily it is understood and translated into actions required at each end.
Thus in corporate and business world, every single individual should be well equipped with the necessary skills to communicate effectively. Although, as one climbs up the ladder, one has to advance one’s communication skills accordingly to be able to undertake and discharge one’s obligations more effectively. The management gurus are of the opinion that being a good communicator is half the battle won. Therefore, as managers, it is of utmost importance to polish one’s communication skills and this should take precedence over everything as without understanding others view point of view, one cannot express one’s response effectively and forcefully to be accepted.
Communication skills include lip reading, finger-spelling, sign language beside fluent speaking and expressing oneself. One should try to speak fluently and try to make sure people can hear him when one speaks. It should also be ensured that while communicating proper grammar and language is used. The target audience should be talked to in the language they “easily” understand. While communicating, one shouldn’t rush with the words. Rushed words normally shroud the following words and the speech becomes blurred and un-understandable. Therefore listen carefully and speak slowly so the other person can decipher what is being said.
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